1.Privacy Policy
Updated (16/09/2025)
At Zarini Jewels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us.
- Information We Collect
– Personal details such as name, email, phone, and address.
– Payment information (securely processed through encrypted gateways).
– Browsing and purchase history to improve your shopping experience.
- How We Use Your Information
– To process and deliver your orders.
– To provide customer support and respond to inquiries.
– To send updates, promotions, and offers (only if you subscribe).
– To improve our website, services, and product recommendations.
- Data Protection & Security
– All transactions are processed through secure and encrypted payment gateways.
– We never store your credit/debit card details.
– Your information is protected against unauthorized access and misuse.
- Sharing of Information
We do not sell, trade, or rent your personal information.
We may share data only with trusted partners (like shipping or payment providers) to fulfill your orders.
- Cookies
Our website uses cookies to enhance your browsing experience, remember preferences, and show relevant offers. You can disable cookies in your browser settings anytime.
- Your Rights
– You may request access, correction, or deletion of your personal data.
– You can unsubscribe from our marketing emails at any time.
- Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.
2.Cancellation Policy
At Zarini Jewels, we value your trust and strive to provide a smooth shopping experience. This Cancellation Policy outlines the terms for cancelling an order placed on our website.
- Order Cancellations by Customer
– Orders can be cancelled within 24 hours of purchase, provided the item has not been shipped.
– Once an order is shipped, it cannot be cancelled. You may initiate a return or exchange as per our Return Policy.
– For custom or personalized jewellery, cancellations are not allowed once the design process has started.
- Order Cancellations by Zarini Jewels
We reserve the right to cancel an order in case of:
– Payment issues or incomplete transactions.
– Unavailability of stock or product.
– Invalid or incomplete shipping details.
– Suspected fraudulent activity.
Customers will be notified immediately, and refunds will be processed promptly.
- Refunds for Cancelled Orders
– If your order is eligible for cancellation, the refund will be processed within 7–10 business days through the original payment method.
– Bank processing times may vary depending on your provider.
- How to Request a Cancellation
To cancel an order, please contact us:
đź“© Email: zarini.india@gmail.com
đź“ž Phone: +91-8799747367